Specialist web design, hosting and page content creation for children's centres, schools, charities and all social businesses


 Our system status - updates, maintenance and technical alerts

 Thirdsector web mail gateway - access your emails here

483 Green Lanes, London, N13 4BS

T. 020 7193 7905

Carthouse 3, Copley Hill Business Park

Babraham, Cambridge, CB22 3GN   T. 01223 839644

2nd Floor,The Portergate, 257 Ecclesall Road, Sheffield, S11 8NX   T. 0114  360 1025

SmithMartin resources

Site design and build by

Thirdsectorweb

- part of SmithMartin LLP

 

Graphic design

by Radha Clelland

 

Code development

by Natasha Smith

Technical

Connectivity

 

Your webpages are accessed through a multi-homed network utilising BGP4 technology.

 

Effectively, all the servers have multiple connections to the Internet with different backbone providers, should any connection fail other connections will automatically take all the traffic.

 

You are very unlikely to lose connectivity to the Internet but it also means that traffic moving to and from the network can choose from a range of paths to get to its final destination.

 

This means that the network is configured to always take the fastest paths.

Security

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How we keep your information?

 

Securely is the short answer.

We don't use cookies or persistently retain personal data of any kind.

 

(External sites we link to may operate differently).


We do monitor traffic in terms of page hits and search terms, but only to see how efficient we are.

 

We guarantee never to upload or share space with adult or other content inappropriate for our sector settings.

 

Superb hi-tech facilities that keep your web presence alive all day, every day.

 

Your web pages are stored in a data centre, based in the English Midlands, that has double redundancy back up systems.

 

The server space you purchase is in a secure facility built to N+1 levels, meaning that if any service fails automatic back up maintains continuous power - whether electricity, air conditoning or whatever.

 


Power

 

Dual power feeds enter the building at different points and uninterruptible power supplies (UPS) ensure that all power to the server area is clean and spike free.

 

In the event of a power outage the UPS can take the entire data centre load for up to five minutes, however within 20 seconds the redundant generators are able to indefinitely take on the entire data centre load.

 

Security

 

The data centre where your web pages are stored, based in the Midlands, is manned 24hours a day round the calendar. Access to the building is highly restricted and is supervised by remote cctv.

 

Cooling & Fire Suppression

 

The temperature of the data centre is kept at a steady 20 degrees centigrade to allow optimum equipment performance.

 

The incipient fire detection system monitors the room for the slightest chance of fire and allows operators to respond in the event of such a threat.